FREQUENTLY ASKED QUESTIONS
MODULES & CONTENT
how is the course structured?
The course consists of 12 films divided across four series, all built around four core pillars of content.
The films are designed to be viewed in sequence, with each one building on the ideas and techniques introduced in the previous lessons. Starting with fundamental concepts, the course progresses through the essential elements of making photographs and concludes with how to tell compelling stories through a single image or a series of images.
can I buy modules individually?
Yes, modules can be purchased individually as you progress through the course. There is no need to buy the entire course upfront, and since not all modules have been released yet, you can simply purchase them as they become available.
how long do I have access to the content?
You can access the materials you have purchased for as long as the website exists.
One-time payment or recurring?
Each module is a one-time payment, there are no recurring subscriptions.
can I watch at my own pace?
Yes, you can watch the course whenever it suits you and revisit the lessons as often as you like. You’ll have the flexibility to review previous modules and reinforce what you’ve already learned at your own pace.
WHERE CAN I FIND THE MANUAL?
If you purchased only the Manual or packages that include it (PERCEPTIVE or VISONARY), you will receive an email link where to go to access and download the manual. If you are unable to access it, please use this link while you are logged in.
pricing & purchasing
are you offering discounts?
We have gone to great lengths to keep our pricing as accessible as possible, with a deliberately low entry point for new students. To support those who choose to continue through the course, we offer discounts to students who purchase Level 2 or Level 3.
can I upgrade to a higher tier later?
Yes, anytime you wish you can upgrade from CURIOUS to PERCEPTIVE or VISIONARY, or from PERCEPTIVE to VISIONARY. The upgrade options are available in your account dashboard.
ACCOUNT & ACCESS
how do I create an account?
Creating an account is part of the purchase process. Simply select the course or package you would like to enrol in and follow the steps to complete your registration and purchase.
When do I get access after payment?
After your payment has been successfully processed, you will receive an email confirming that your account has been created. You can then log in directly through the website or use the link provided in the email to access your account and courses.
Can I access the course on multiple devices?
Yes, but you can only use the account on one device at a time.
What happens if I forget my password?
You can reset password from the following link reset password
Refunds & Policies
Do you offer refunds?
No, we do not offer refunds.
What happens if I purchase the wrong module?
Can access be transferred to another person?
No, the streaming will be happening from your personal account.
